Collecting Student Pass at ICA Building (Singapore)

Warning: THIS IS FOR RENEWAL OF STUDENT PASS (but the process is similar to first application)

The final process of getting your Student Pass(STP) from ICA Office Building in Singapore is called the Formalities.

I finished Diploma in Management Studies (DMS) at SIM Clementi (a Private School) for one and a half year. So, I am consider an ex student at SIM now. 

I applied for DMS in 2015, I was asked to do Medical Report at the school on a specific date and time given. The school arranged medical personnel to come SIM to do the medical test for us on a bus sitting in front of SIM main entrance. Now that I completed DMS program, I applied for Degree straight from SIM as well. At this time, I am not asked to submit any Medical Report unless the report is more than 3 years time.

Before you go to ICA office, you want to prepare all the relevant documents and make appointment through the given website(ICA) to collect your STP. Where to get the link?Check all your emails that are related/registered/correspondence to school. Your personal email that you use for registration, the mymail account that the school(mymail.sim.edu.sg) provided, and other relevant accounts(if any). 

When choosing an appointment day(the day to go ICA office to collect STP), any changes of the appointment date and time is limited up to 3 times. Check your schedule carefully and ensure you can make it on time and date for the appointment. Set the time and date from the links given if your documents are complete.


Documents to bring (should be stated clearly in the email by ICA):
1. Passport photo 
I'm renewing my STP, so a new passport photo is required. 

You can take a new passport photo at ICA building Level 4 as there is a photo booth provided and it cost you approx. SGD6 for 4 pieces standard(price may vary).

2. Passport copy one piece
Ensure your passport expiry date is far away from your graduation/completion date. 

For example, if your study course starts in Jan 2018 and you are going to study for 1.5 years. Assuming your course ends in June 2019, your passport expiry date must at least valid for 6 months from the course completion month. Meaning 6 months from June 2019, your passport expiry date should be in Jan 2020 or onwards.

3. ICA Letter (2 pages)
You should receive it in your personal email or school(mymail.sim.edu.sg) email.

Please note that the details or structure of the letter may be vary.

Page 1

Page 2

3. Social Visit Pass(SVP) (1 page)
A SVP is issued to you, which allows you to stay in Singapore if you are planning to stay in Singapore after course completion. The school will arrange a day to guide you on this before/after your final exam. For example, under what circumstances you need to declare your stay in Singapore or leaving Singapore, and etc.

I completed DMS program on 7 Nov 2017 and my STP is expiring on 15 Nov 2017. Meaning I only get to stay in Singapore for another 8 days. If I stay after 15 Nov 2017, I will be considered as overstay/illegal visitor and you will get a penalty for it or even banned from entering Singapore! So, its not something you want to play with.😖

The period between 16 Nov to 31 Dec 2017 before the course commencement, there will be STP renewal period within these dates. During the renewal, you are not allowed to leave of enter Singapore depending on what you declare as your status.

If you are staying in Singapore during the renewal period 16 Nov to 31 Dec 2017, you will need to collect this letter from the SIM, Student Service Counter. 

SVP look something like this but it may be vary.

Page 1


4. Terms & Conditions of Student's Pass (3 pages)

Please note that it may be vary from time to time.

Page 1

Page 2 (I missed out this page)😆😅

Page 3


5. eForm 16 (3 pages)
You must print this together with your ICA letter from the email.

Page 1 

Page 2

Page 3

Checked all these documents and you are good to go!✌
******************************************************

If you're going to take public transport, I will suggest you to take the East West Line MRT (Green Line) to Lavender Station. The ICA building is located next to Lavender MRT Station. Other transportation would be by Taxi, Grabcar, and bus. It is your call.👍

Once you reach Lavender MRT station. 

Please head to the exit and beware of the signboard of ICA Building. You should be able to see the signboard pointing at your right-hand side and you will need to take the escalator up.





Once you reach to the ground floor, you will be able to see(video) all these in your surrounding. Follow the crowd(usually people come here just to get to the ICA office), cross the small road/zebra crossing and ICA Building will be in front of you!

The entrance looks like this..

Taking photos are forbidden. Therefore, I can only show/brief you the documents that is needed and the ICA building.

You must show up at least 15 minutes before your appointment to avoid setbacks. 

Once you are in the building, take the escalator or lift to the 4th floor. 

Go to the Ticketing Kiosk and select Collect Student Pass to get your queue number. 

Please note that the process may vary from time to time.

After getting the queue number, go to Level 1(E-lobby) to pay $60 for Issuance Fee (compulsory). 

It is mentioned in Page 2 of the ICA/IPA Letter. It can be really fast because the payment process is simple. There are a few kiosks for you to make payment.

Below photo is for you to refer. Please note that the price may vary from time to time.

When you are in Level 1 (E-Lobby), find the signboard for Student Pass payment and all other businesses will be shown on the board. So, follow the signboard and head to the E-Lobby area and get a machine to make the payment. 

Firstly, queue for a machine if it is crowded, once it is your turn, select Fee Payment, scan your barcode, and select your preferred mode of payment. The barcode can be found on ICA/IPA Letter.

After the $60 payment, you will receive a copy of the receipt for yourself and another for ICA officer to keep. You can find these words on top of the receipts. The receipts looks like this..

Now quickly go back to the 4th floor and wait for your number to be called. 

The waiting time should be about 15 to 20 minutes. 

The ICA officer will ask for all these documents and your thumbprints. 

Then, you will need to wait for another approx. 45 minutes to an hour to get your new STP. Now, you can go and have breakfast or lunch if your appointment is in the morning or afternoon. Just make sure you make your way back to 4th floor real quick after the meal!

I was lucky that I got my STP about 45 minutes later. Why lucky? Because I heard from some of my friends, sometimes it can be a few hours later depending on the situation/crowd👎😕


Hope I don't confuse you! 

Please note that the information given may vary from time to time.

Have a nice day! Welcome to Singapore! 😚